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Our Core Values guide the decisions we make every day, both as a company and as individuals.
The following five principles form the foundation of our corporate relationships and culture internally:
1. Commit to Excellence
2. Act with Integrity
3. Work as a Team
4. Do What it Takes
5. Always Learn
These Core Values are more than beliefs—they are persistent attitudes that each RDH team member possesses, ultimately strengthening our goals and successes. We proactively seek to reflect these values internally when developing internal programs and policies and when considering new staff. Externally, these values are key to developing the right partnerships and clients and in choosing the projects we work on.
We are constantly looking for ways to improve ourselves and set new standards of the highest quality. On a daily basis, we focus on delivering excellence in all the little things, and this translates to excellence in the big things. Our commitment includes not only technical excellence but also business decisions and operational management.
We deliver on the promises we make to our clients and within our team. We conduct our business according to the best industry practices and with consideration of all parties involved. Internally, we promote fairness, respect, safety, work-life balance, wellness, and diversity. We carefully consider the impact that our work on buildings has within the community and promote sustainability, environmental preservation, and social responsibility whenever possible.
We recognize that we are part of both internal and external teams, and we commit to our roles on these teams. At RDH, working as a team means being prepared and participating positively. It also means being flexible and respectful of other team members and their roles as well as recognizing when other team members need assistance to attain their objectives.
When time is tight or a difficult issue needs to be addressed, you can count on our support for whatever is needed. Our team cares and wants to contribute. Team members are loyal to our clients and projects. We don’t give up. Instead, we find innovative solutions to problems and overcome obstacles, without compromising our integrity.
RDH leads the discipline of building science. In order to be the leaders, we need to be curious and constantly researching and learning. Therefore, education and skill development on a continuing basis is central to who we are as an organization. Internal learning is critical, but we are also committed to sharing knowledge. We deliver seminars and develop and distribute educational material. While we strive to be leaders, we acknowledge that there is much to learn from everyone we encounter.