The Business Technology department’s role at RDH is to provide and maintain the technological infrastructure that enables every department to function efficiently, supporting revenue and helping drive towards achieving RDH’s Vision.

Our responsibilities include managing and securing the company’s data and endpoints, implementing and maintaining network systems, providing helpdesk support, and ensuring all hardware and software are up-to-date. We also research and implement new technologies to drive innovation and efficiency within the company.

The core purpose of the Business Applications Specialist role will be to work within the team on application integration according to the needs of the system being developed. The successful candidate will also assist with defining solutions based on these needs, and refining the scope as required; and therefore, will also need to develop an appreciation of RDH’s business, and exercise client management skills. They will also be expected to support other areas of the department as appropriate.

Travel is not required for the role. From time to time there will be a need to work outside of core business hours.  

KEY RESPONSIBILITIES:

  • Integrating on-premises and SaaS applications leveraging APIs, Logic Apps, or other integration tools
  • Evaluate and recommend new applications that may include replacement of proprietary RDH applications. Activities will include research, proof-of-concept, integration/customization, testing and support
  • Establish effective working relationships with internal clients to support their technology needs
  • Work effectively with the team – Collaboration, knowledge sharing and support
  • Help translate business requirements into scalable user-focused technical solutions. Proactively identify practice areas that can benefit from new solutions or process automation. Investigate, recommend, build, deploy, and document
  • Develop and maintain expertise with emerging, current, and evolving technologies, products, and practices
  • When necessary, be a resource for Helpdesk for any issues beyond their ability to resolve

QUALIFICATIONS:

  • Degree in Computer Science, Engineering or related field; or a combination of training and experience 
  • Minimum of 5+ years experience in cloud solution development and enterprise system integration, Azure and Microsoft development technologies, application APIs (Logic Apps, API Management) and data services
  • Strong knowledge of web, API technologies and programming/scripting languages. (C#, .NET, PowerShell, Web services, Python, HTML5, JavaScript, Python, XML, CSS, MS Graph API, RESTful/Web API, JSON etc)
  • Expert knowledge of data management, data integration and database development techniques. MS SQL, Dataverse
  • Knowledge of DevOps practices and tools, including Azure DevOps, Docker CI/CD, ARM templates
  • Knowledge of IT infrastructure, Azure cloud services 
  • Knowledge of security best practices in application integration and development 
  • Knowledge of automation and AI/ML technologies
  • Knowledge of M365 suite of apps especially SharePoint, Teams, Power Platform
  • Enjoyment of growth, new challenges, change, and back-office operations

SKILLS AND COMPETENCIES:

  • Self-starter and a team-player 
  • Creative problem solver with a critical mind. Must have ability to “think outside the box
  • Strong analytical skills – can interpret complex information from various sources and decide on the best option
  • Ability to work with a high level of accuracy – attention to detail 
  • Excellent interpersonal and communication skills (written and spoken). Ability to interact and respond to multiple stakeholders and prioritize requests
  • Ability to resolve conflicts 
  • Customer service oriented as well as technology focused 
  • Patience 
  • Ability to regularly learn and adopt new technology 
  • Ability to cope effectively with change and manage priorities in a fast-paced, results oriented work environment 

Nice to Have:

  • Knowledge of consulting industries, especially engineering or architecture would be beneficial

BENEFITS AND PERKS:

The base salary range for this position is $80,000 – $115,000 annualized for a full-time role. Salary is dependent various factors, including qualifications, skills, competencies, experience, and location. You may also be eligible for discretionary incentives and share ownership.

We offer a robust benefits package to support the well-being of our employees. This includes: GRSP contributions, Health and Dental coverage, Primary Caregiver benefits, Vacation and Sick Time, Statutory Holiday substitutions, and a learning fund of $1,000 per year for education or career goals.

ABOUT US:

RDH is an amazing place to work. A role with RDH is a career commitment to learn and grow alongside inspiring and dedicated people who care deeply about Making Buildings Better.

We are an employee-owned consulting firm with 300 employees in nine offices across North America. Our core area of business is the integration of building science engineering, architecture, and construction management to optimize the performance of buildings. Since our beginnings in 1997, we have become industry leaders in North America and continue to grow as we focus on technical excellence and delivering high-quality projects.

We offer a positive workplace with incredible teams, opportunities for professional growth, development and ownership. As well as your background, we seek alignment with RDH’s core values: 1) commit to excellence, 2) act with integrity, 3) work as a team 4) do what it takes, and 5) always learn.

Our collaborative teams fuel our mission of Making Buildings Better. We seek balanced representation in our teams, and to achieve a welcoming and inclusive community for all people who share a passion for our values and mission. We believe diverse thought, ideas, and voices make us great – people of different identities, races, ethnicities, genders, ages, orientations, religions, abilities, education, cultures, and skills. We are committed to equity through building teams based on qualifications, merit, and business needs. We are proud to be an equal opportunity employer.

Additional information on our expertise, projects, and culture can be found at www.rdh.com.

HOW TO APPLY:

Please submit your resume and cover letter in one PDF to hr@rdh.com with the job title and location in the subject line.

No phone calls please. While we appreciate all responses, only candidates under consideration will be contacted. Please note that only those already entitled to work in Canada or the USA legally need apply.