Privacy Policy
Last Revised: February 25, 2026
RDH Building Science, Inc., a British Columbia, Canada corporation and RDH Building Science Inc., a Washington, USA corporation are related parties. RDH Engineering Services P.C. (dba Building Science Engineers)is an affiliated Washington, USA professional corporation, with the three entities collectively referred to for convenience herein as “RDH” (also as “we,” “us,” or “our”). This privacy statement applies when you visit or use RDH’s website, RDH.com, or any other app or service that refers or links to this privacy statement (each, an “RDH Service”). This privacy statement may be updated periodically, or supplemented by additional privacy statements, terms, or notices provided to you. If you use an RDH Service, you agree to the terms of this privacy statement, including any updates, supplements, or revisions. This privacy statement does not apply to information collected by third parties, including personal information collected by any third-party application or content that is accessed from an RDH Service.
This privacy statement explains the following:
- The personal information we collect, and do not collect;
- How we use your personal information;
- How we share your personal information;
- How we secure and retain your personal information;
- Your rights regarding your personal information;
- That third parties may also collect your personal information;
- How to contact us regarding your personal information.
California consumers are directed to our California Consumer Privacy Act Notice, which supplements this Privacy Statement.
Personal Information That We Collect
We collect personal information about you in two ways: through automated technologies, and by direct input from you.
Information Collected Automatically. When you use an RDH Service, we may automatically collect anonymous session information and analytics about how you and your device interact with the website, including your location; the name of the domain and host, IP address, and proxy server from which you access the internet; the web browser software you used; the web pages requested and any referring webpage; as well as the date and time of your access and interaction. This information is collected through our servers or the servers that host RDH Services, as well as by the use of cookies and similar technologies. We may use cookies to store your preferences and settings, help you sign in, track your session, and to customize RDH Service content for you.
Information Collected by Direct Input. The personal information we collect directly from you depends on how you interact with us and the RDH Service you access. This may include your name, email address, company name, professional title, additional contact details, comments, feedback, and any other information you choose to provide.
Children’s Privacy. We do not knowingly collect information from or target RDH Services to children under 18 years of age. If we learn that we have collected personal information from a child under 18 without parental consent, we will delete that information. If you believe we may have any such information, please contact us.
How We Use Your Information
Depending on how you interact with us and the RDH Service, we may use your personal information to:
- Activate, manage, and improve your access to the RDH Service;
- Process and fulfill requests, orders, downloads, or other transactions, and communicate with you about them;
- Respond to your inquiries, comments, or concerns;
- Send you updates about RDH Services and relevant communications;
- Analyze usage trends and evaluate the effectiveness of our services and campaigns;
- Comply with our legal obligations, resolve disputes, and enforce our agreements.
How We Secure and Retain Your Personal Information
Security. To safeguard your personal information, we follow industry best practices, including administrative, physical, and technical security measures.
Retention. We retain your personal information for as long as necessary to provide services based on your engagement with RDH, to fulfill transactions you have requested, and for other essential purposes such as complying with legal obligations, maintaining business and financial records, resolving disputes, and enforcing our agreements.
How We Share Your Information
RDH Companies and Service Providers. Depending on your interaction with the RDH Service or the product ordered, we share information with our service providers, suppliers, agents, and representatives, only to the extent necessary to provide services, complete a transaction, or fulfill an order.
Legal Reasons. We will disclose your information if we have a good faith belief that such disclosure is necessary to: 1) meet any applicable law or regulatory obligation; 2) detect, investigate, and help prevent security, fraud, or technical issues; or 3) protect the rights, property, or safety of RDH, our users, employees, or others.
We will not otherwise sell or share your personal information without your consent, or unless we provide you with an opportunity to opt out.
Your Rights Regarding Your Personal Information
Cookies. You have the right to limit or prevent cookies from automatically collecting information. Manage your preferences anytime via the cookie consent bar on the site or through your browser settings. Blocking cookies may impact site functionality.
Data Protection Laws. Under European, California, Canadian, and other applicable privacy and data protection laws, you are entitled to request:
- Access to your personal information, and the correction or deletion of such information;
- Restriction of our processing of your personal information, under certain circumstances;
- That we transfer the personal information we have collected to another organization, or directly to you, under certain circumstances.
To submit a request, please contact us at privacy@rdh.com. We may require you to verify your identity before processing your request, and will respond consistent with applicable law.
Third Parties May Also Collect Your Personal Information
RDH Services rely on third-party platforms to ensure effective and seamless delivery, including for web hosting, content creation, event management, payment processing, video conferencing, and email marketing. Depending on the RDH Service you use, a third-party provider may collect your personal information. Once you leave an RDH Service or are redirected to a third-party website or application, you are no longer governed by this Privacy Statement. We are not responsible for the privacy practices of third parties and encourage you to review their privacy policies before sharing your information.
Contact Us
If you have any questions, comments, complaints, or requests regarding this privacy statement or your personal information, please contact:
Email:
Mail:
RDH Building Science, Inc.
4333 Still Creek Dr., #400
Burnaby, BC V5C 6S6